This help file will give you all the common reasons why your product can reprice at your Minimum or at your Maximum price.

Check if 'Exclude out-of-bounds sellers' is ticked

Within your Repricing rule, you have the option to exclude out-of-bounds sellers. This means that you won't compete with sellers if they are priced below your Min or above your Max price.

  1. Click on Repricing Rules on the left-hand side nav.

  2. Click on the edit button for the Repricing rule in question.

  3. Scroll down to the Exclusions section to find out if it's toggled on or not.

If it is toggled on and the only sellers listed on Amazon are outside of your pricing range, you will then follow the scenario If No Competitors... in your Rule. If you set this scenario to Go To Max you will then automatically reprice at your Maximum price.

Scroll down just below the Exclusions section to see the Repricing Scenarios.
What you can do in this particular scenario is either toggle OFF the option Exclude out-of-bounds sellers or change your If No Competitors... scenario.

Check if the Buy Box Chaser is enabled [Amazon only]

The Buy Box Chaser increases your chances of winning the Buy Box by allowing you to move prices downward, to avoid being stuck at an uncompetitive price. 

Within your Repricing Rule, you can set the Buy Box Chaser to drop your current price by X amount or percentage every 15min, 30min or 1hr.
You need to be careful with this setting as decreasing by a large amount means you could potentially end up being stuck at Min price.

Check if the Kick-Start Repricer is enabled [Amazon only]

The Kick-Start Repricer changes your price periodically to make your competitors react, and give you a better chance of getting the Buy Box when they do.

Within your Repricing Rule, under the Profit Protection section, you can set the Kick-Start Repricer to drop or rise your current price by X amount or percentage every few hours and stay at that price.
You need to be careful with this setting as increasing or decreasing by a large amount means you could potentially end up being stuck at Min or at Max price

Check your Rule Scenarios [Amazon only]

Very often it happens that your products reprice directly at your Min or your Max because of a setting selected in your Repricing Rule. Therefore we recommend that you check your scenarios.
 

  1. Click on Repricing Rules on the left-hand side nav.

  2. Click on the edit button for the Repricing rule in question.

  3. Scroll down to the Profit Protection section 

If this option is toggled on, your price will be intelligently increased while you hold the Buy Box rather than drop to directly compete with your competitors. 

Next, let's check your Scenarios, scroll down to your Scenarios section and check the If I'm the Buy Box Winner scenario. If this is set to Upwards or Stop, this can cause your price to get stuck at a higher price when you hold the Buy Box.

There are two other Scenarios to check, If there is no Buy Box and If No Competitors. If either of these are set to Stop or Go to Max, this could cause your price to get stuck at this level in these scenarios.

Still experiencing issues?


Don't hesitate to contact our Support Team for help!